Privacy Policy

October 9, 2024

Your privacy is important to us, which is why we have developed this Privacy Policy. Our Privacy Policy (along with our User Agreement and any other documents incorporated by reference) lists the information we collect about you, how we use the information we collect, how we share the information we collect, how we transfer your information internationally, and how you can access and control your information. Please read the following carefully to understand our views and practices on your personal information and how we will handle it.

Users of the European Union (EU), European Economic Area (EEA), Switzerland, and the United Kingdom (referred to as "designated countries") should also refer to our GDPR policy. If you are located in California (US) or Nevada (US), please also review our US Privacy Statement. It describes their rights under the General Data Protection Regulation. If you are located in Brazil, please also review our Brazil User Policy.

Our Privacy Policy complies with the European Union - US DPF Principles (with respect to the transfer of personal data from the European Union and the United Kingdom) and the Switzerland - US DPF Principles (with respect to the transfer of personal data from Switzerland).

This policy should be read in conjunction with our Cookie Policy.

Definition

In this Privacy Policy, the following definitions apply:

Any reference to "bytefly.ai", "we" or "our" means the proprietary owner of the Website;

Services means the Website, bytefly.ai Applications, Image Swap, Video Swap, Text To Speech and other bytefly.ai related websites, applications, communications and services.

Website refers to the website we operate, including the website address and any other domain we may use from time to time.

Quick links

We recommend that you read this Privacy Policy in its entirety to ensure that you are fully informed. However, if you only want to access a specific section of this Privacy Policy, you can click on the relevant link below to jump to that section.

What bytefly.ai do?

Information collection and use

Information acquisition and disclosure

Data storage, transmission, retention, and deletion

Will this Privacy Policy Change?

For EEA, Switzerland and United Kingdom users

US Privacy Statement

For users in Brazil

Third-party links/integrations

Third party disclaimer

Contact us

1 What bytefly.ai do

1.1 [Company Name] and all its affiliates are an artificial intelligence company, but group companies are located all over the world. bytefly.ai is an online artificial intelligence image face-swapping, video face-swapping, and Wensheng voice application that uses artificial intelligence algorithms to create unique content ("Service"). The main target audience for this software and related services is adults. If you are under 18 years old, please read and fully understand this agreement carefully with the accompaniment of your legal guardian, and use this software and related services with the consent of your legal guardian.

1.1 In order to help you successfully register bytefly.ai account and further provide you with bytefly.ai services, you need to provide us with your email address or authorize us to log in to a third-party account.

1.2 When you use bytefly.ai Text to Speech service, in order to synthesize relevant audio, and to facilitate your own management, query, editing and deletion of your files, we will save the text content you actively upload.

1.3 For the convenience of previewing and modifying your "Text To Speech" file, we will save the audio file created by you using the bytefly.ai service.

1.4 When you use the productivity tools of the bytefly.ai service, you may need to type or upload corresponding video links, video files, audio files or text files to perform the corresponding operations. However, for your privacy and security reasons, we recommend that you do not upload any files that may contain personal or private information.

1.5 When you use the Face/Voice Model Training of the bytefly.ai service, you may need to upload or record the corresponding image files, video files, audio files or text files to perform the corresponding operations. However, for your privacy and security considerations, we recommend that you do not upload any files that may contain personal or privacy information.

1.6 When you purchase bytefly.ai membership services, in order to count sales and provide you with after-sales support, we will collect your order time, payment amount, etc. through third-party payment platforms.

1.7 To optimize the product experience and understand how you access and use bytefly.ai services, we collect your usage log data (such as click data) and search history. For marketing purposes, we and our partners may use this data for analysis, to notify you of updated or upgraded services and features, to provide customer support, to notify you of the latest events, promotions, etc. However, this data does not contain any of your privacy information.

For more information about bytefly.ai, please refer to the "Contact Us" section of our website: [web link]

2. Information collection and use

2.1 What information do bytefly.ai collect about me?

When you interact with our website, software, and/or services, we collect information that can be used to identify you ("personal information"). Some of the information we collect is stored in a way that cannot be associated with you ("non-personal information").

When you register or use our services, you voluntarily provide us with certain personal data, including:

Your username, email address and contact details and language preferences. If you log in to bytefly.ai using social networking credentials (such as a Facebook or Google account), we will request access to basic information about that account, such as your name and email address. You can stop sharing this information with us at any time by removing bytefly.ai access to that account.

Your payment information (if you are a paying customer). When you purchase any product or service from us, your payment information or credit card information is required to complete a business transaction on the website and app. We will use this information to enable and complete your transaction (we do not have access to your full credit card number or CVC as this is handled by our payment gateway).

2.2 Other information we collect

When you register or use our website, mobile website, or mobile application (our "website and application"), we collect the following information:

User-generated content and audio information. This includes all photos, videos, audio, voice recordings, or text content or information that you upload, input, or otherwise transmit while using the Services and/or Software.

Information provided by users about others. Content you choose to upload to our Services, including your photos, videos and audio, may contain personal information about others.

Other information contained in photos and videos. When you upload photos to our platform or authorize us to access photos stored on your device, your photo content may also include relevant image information, such as the time and location of the photo, tags, and similar information stored by the image capture device.

Other information we may request (optional). When you use our services, we may ask you to provide us with additional information. This additional information may include: links to your social media accounts (including Facebook, Instagram, Twitter, and YouTube); and information about your industry and the type of organization you work for.

2.3 Automatically collected information

Certain data about the device you use to connect to bytefly.ai and your use of websites, software and/or services is automatically recorded in our systems. In some countries, including EEA countries, this information may be considered personal information under applicable data protection laws.

This information is necessary for us to fully perform our contractual obligations, enables us to comply with our legal obligations, and gives us a legitimate interest in being able to provide and improve the functionality of bytefly.ai Services.

The following table describes the categories of personal information we may automatically collect, how we collect this information from you, and the business purposes for which we typically use this information.

Certainly, here's the translation of the provided table into English:

Information Type	Corresponding Business Function	Functional Scenario Description	Can the Permission be Turned Off
Approximate Geographic Location (e.g., country or city-level position)	When you access our website and APP	1. Provide customer service 2. Improve our products, services, and related analysis 3. Detect security incidents and prevent malicious, deceptive, fraudulent, or illegal activities	Yes, turning off will only affect the corresponding functions and will not affect other functions of the website and APP
Device Information (the type of hardware and software you use, browser type, unique device identifier)	When you access our website and APP	1. Provide customer service 2. Improve our products, services, and related analysis 3. Detect security incidents and prevent malicious, deceptive, fraudulent, or illegal activities	Yes, turning off will only affect the corresponding functions and will not affect other functions of the website and APP
Camera Information	1. Face swap in images 2. Face swap in videos 3. Video character replacement 4. Registration and certification	1. Taking photos for face swap in images 2. Taking photos for face swap in videos 3. Taking photos for video task replacement 4. Taking photos for registration and certification	Yes, turning off will only affect the corresponding functions and will not affect other functions of the website and APP
Storage (Album, Media, and Other Files)	1. Registration and certification 2. Content upload 3. Content save 4. Messages 5. Material editing 6. Feedback 7. Safe operation and risk control verification	1. Uploading photos or videos for registration and certification 2. Reading album and media content for content upload and storage 3. Logging information, caching information 4. Uploading photos, downloading generated content 5. Messages: Station letters, reading album content when communicating with online customer service 6. Reading album content when selecting avatar pictures for editing materials 7. Reading album content when using the "Feedback" function 8. Safe operation and risk control verification of the website and APP	Yes, turning off will only affect the corresponding functions and will not affect other functions of the website and APP
Business Information (purchase date, total amount of purchase, product type)	1. Subscription plan 2. Purchase point package	1. Provide customer service 2. Process and fulfill your order 3. Process order payment 4. Improve our products and services through analysis 5. Promote and market our products to you	Yes, turning off will only affect the corresponding functions and will not affect other functions of the website and APP
Internet or electronic network activity information and non-specific geographic location information (IP address, Cookies, website browsing and interaction activities, other device or browser identifiers)	When you access our website and APP	1. Enhance user experience 2. Improve our products, services, and related analysis 3. Promote and market our products to you 4. Detect security incidents and prevent malicious, deceptive, fraudulent, or illegal activities	Yes, in some cases, refusing Cookies may affect your use of certain areas or functions of the website and APP. Data obtained from cookies is described in our Cookie Policy.

You can choose to turn off some or all permissions in the settings function of a webpage or device. The way permissions are displayed and turned off may vary on different devices. Please refer to the instructions or guidelines of the device and system developer for details.

2.4 Information we obtain from third parties

From time to time, we may receive information (including personal information) about you from third-party sources (including Google, etc.), provided that we have verified that these third parties have obtained your consent or are permitted by law to disclose your personal information to us.

The types of information we collect from third parties include account information, and we use the information we receive from these third parties to create/register bytefly.ai account and to maintain and improve the accuracy of the records we hold about you.

If you access our website through a third-party connection or login, such as through Facebook or Google, the third party may pass certain information about your use of their services to us. This information may include, but is not limited to, the user ID associated with your account, the access token required to access the third-party service, any information you allow the third party to share with us, and any information you have publicly disclosed related to the third-party service. These third parties have their own regulations on the collection, use, and disclosure of information. We encourage you to review their Privacy Policy.

If you want to unlink your third-party account from our website, you can adjust your settings in the third-party service, and we will no longer receive information about you collected in connection with that service.

2.5 Collection and use of non-identifiable data

Non-identifying data refers to data that cannot identify an individual. Examples of non-identifying data include statistics on website visits, app downloads, and product sales. bytefly.ai will collect statistics to understand how users use our products and services. By doing so, we can improve our services to better meet your requirements.

We keep your personal information and non-identifying data separately and use them separately. In some cases, bytefly.ai may collect, use, disclose and transfer non-identifying data for other purposes at their sole discretion.

2.6 Processing of personal information subject to GDPR

For personal information subject to the GDPR, we rely on the following legal bases to process it:

You have agreed to our use of your information.

When processing is necessary to fulfill our contract with you, such as when you purchase our products or services.

Your legitimate business interests, such as improving and developing our products and services and marketing new features or products (but only where our legitimate interests are not overridden by your interests in protecting your personal information); and

Where necessary to comply with our legal obligations.

You may refuse to provide us with the personal information we request at any time. However, this may limit or prohibit our ability to provide you with products and services. You can withdraw our consent to process your personal information at any time by contacting us in the "Contact Us" section below.

2.7 How do bytefly.ai use my information?

We will use, process, and store your information as needed to fulfill our contract with you and to maintain our legitimate business interests, including:

Help us provide and manage our website, software, and/or services, verify user identity for security purposes, provide personalized user functions and access rights, complete product orders, process transactions, contact you, and provide Client Server.

Conduct research, develop new features, develop and improve our products and services and products or services that may contain artificial intelligence or Machine Learning, and improve the functionality, algorithms and usability of our website, software and/or services.

Communicate with you about your use of our website, software and/or services, product announcements and software updates, and respond to your requests for assistance, including providing account verification support if you have difficulty accessing your account.

To send you direct marketing emails and special offers about bytefly.ai, you can unsubscribe at any time. If you are located in the European Economic Area (EEA), Switzerland or the United Kingdom, we will only send you marketing information if you agree to do so at the time of creating your account or at any point thereafter.

Display user content related to your account and ensure that you can use this content when using our services.

Provide manual proofreading services for users who submit user content related to this particular service.

Aggregate Statistical Data to calculate the number of unique devices using our website, software and/or services and to detect and prevent such fraud and abuse.

Protect the security or integrity of our database or website, detect and prevent fraud or illegal activities, and take preventive measures.

Detect and remedy violations of our Terms of Service or other abuses of our website and applications.

2.8 Do bytefly.ai review User Content?

Normally, bytefly.ai employees do not monitor or view your User Content stored on or transmitted through our websites, software and/or services, but we may review your User Content if we believe that it has been violated and need to be confirmed, if we need to do so in response to your support request, if we determine that we have an obligation to review it in accordance with the terms of service, or to improve our algorithms in accordance with the "User Content" section of our terms of service. In addition, if you request our human services, our customer service personnel may also read the User Content you submit for this particular service to fulfill our contract with you and maintain our legitimate business interests. Finally, we may review your information when necessary to protect the rights, property or personal safety of bytefly.ai and its users, or to comply with our legal obligations, such as responding to a warrant, court order or other legal process.

3. Information acquisition and disclosure

3.1 Will bytefly.ai share my information?

We do not share personal information with other companies, organizations or individuals unless:

3.1.1 shared with consent. With your consent, bytefly.ai may share your authorized information with specific third parties or categories of third parties.

3.1.2 sharing in accordance with laws and regulations. Share your personal information with any law enforcement agency, regulatory agency, government entity, court or other third party with jurisdiction, provided that we believe disclosure is necessary: (i) in accordance with applicable laws or regulations; (ii) to exercise, establish or defend our legal rights; (iii) to protect your or any other person's significant interests; or (iv) to pursue our legitimate interests where your rights and freedoms do not exceed those interests.

3.1.3 our affiliates. In order to enable or support us in providing bytefly.ai services, we may share your information, including personal information, within our corporate affiliates. We only share necessary personal information and are bound by the purposes set out in the Privacy Policy. If the affiliates change their purposes for processing personal information, they will ask you to re-authorize and consent. Learn more about our affiliates here. Data sharing is necessary for the performance of the contract between you and us.

We may share some of your personal information with our partners in order to enter into a contract with you. The service provider may be located within or outside the European Economic Area ("EEA").

We will share your necessary information with service providers that support our global business for the following purposes: (i) to assist us in providing you with bytefly.ai services; (ii) to assist us in fulfilling the purposes described in the section "How we use your personal information"; (iii) to fulfill our responsibilities under the bytefly.ai User Agreement or this Privacy Policy and enforce our rights and/or to assist in understanding and improving our services; and (iv) to provide technology infrastructure services, analyze usage patterns of our services, measure the effectiveness of advertising, services, and payment convenience, or conduct academic research and surveys.

For example, Comm. Svcs. providers who send emails or push notifications on our behalf.

We will only share your personal information for legitimate, reasonable, necessary, specific, and explicit purposes. And we will only share personal information necessary to provide services. These service providers can only access, process, or store personal data according to our instructions and perform their duties to us, and are bound by contracts to protect this information and can only use it for the purpose of disclosing information, and must comply with this Privacy Policy.

3.1.4 authorized advertising and analytics service partners. We will not share your personal information with partners who provide advertising and analytics services without your consent. We will provide these partners with information on the coverage and effectiveness of their advertisements without providing your personally identifiable information, or we may aggregate this information so that they cannot identify you.

3.1.5 Business Transfers. In the event that bytefly.ai or is involved in any merger, acquisition, reorganization, asset sale, bankruptcy or insolvency event, we may sell, transfer or share some or all of our assets, including information obtained in connection with or in consideration of such transactions (such as due diligence). In such cases, some or all of your personal data may be shared or transferred with another entity, subject to this Privacy Policy. In such cases, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy, otherwise we will require the company or organization to seek your authorization and consent again.

3.1.6 Aggregated Data. We may also share Aggregated Information (we combine information about users so that we no longer identify or reference individual users) and other anonymous information for regulatory compliance, industry and market analysis, reporting, demographic analysis, marketing and advertising, and other business purposes. We or third parties have a legitimate interest in using your personal information to generate anonymous or aggregated data.

3.1.7 reminders about the processing of personal information with third parties. If we or our affiliates must share your personal information with any third party to help us provide and improve our services. We also impose strict restrictions on how our partners use and disclose the data we provide. For example, we will enter into a strict Non Disclosure Agreement with that third party and will use reasonable efforts to ensure that the third party only uses your personal information in the following circumstances: (i) comply with this Privacy Policy; and (ii) comply with any other instructions we give to that third party, including any appropriate confidentiality and security measures we implement. We may provide aggregated and anonymous information, or other non-personally identifiable information, to these partners. bytefly.ai will not share your personal data with third parties in order for them to advertise to you. See: Third Party Information Sharing Checklist.

3.2 How does bytefly.ai process your personal data?

We may process your personal data to provide the services you request from us, as described in the applicable terms of service, and such processing is necessary for making & performance of a contract to which you are a party.

Collecting your recordings and other voice data for our services. We collect recordings and any other voice data that you choose to share with us in order to provide our services, and such processing is necessary for making & performance of a contract to which you are a party.

Generating your voice model or interpreting your voice in other ways (if you use it for services such as voice synthesis, dubbing, or translation). We may process the voice recordings you provide to us, which include your personal data (such as your voice data), to create a voice model that will generate synthesized audio that sounds like your voice, and such processing is necessary for making & performance of a contract to which you are a party.

Allowing others to use your voice model to generate synthesized audio. You can decide to make your voice model available in a voice library for other users to generate synthesized audio that sounds like your voice, and we will process your voice data, including your voice model. After you decide to have your voice entered into the voice library and made available for others to use, it means that you agreed this term.

Collecting your photos, videos and other related image information. When you upload photos to our platform or grant us access to photos and videos stored on your device, your photo and video content may also include related image information, such as the time, place, approximate location of the capture, and similar "metadata" captured by your image capture device. If you wish to restrict the capture of image metadata in personal upload content, please adjust the settings on your image capture device.

Personalizing your experience. We may process your personal data to provide you with a personalized experience when you access our services, including recommending content and features that may interest you.

Billing and accounting. We may process your personal information to handle any payments you make or receive, as described in the applicable terms of service, including keeping records of payments. Such processing is necessary for making & performance of a contract to which you are a party.

Preventing fraud. We may process your personal information to prevent fraud and to prevent malicious, deceptive, fraudulent, or illegal activities, including prosecuting those responsible person for such activities. We or third parties have a legitimate interest in using your personal data to prevent fraud.

Security. We may process your personal information to protect our platform & services and to ensure security. We or third parties have a legitimate interest in using your personal data to ensure security.

3.3 Will bytefly.ai sell or rent out your personal data?

No, bytefly.ai will not sell or rent out your personal data.

3.4 Does bytefly.ai use cookies?

The cookies are small text files stored on your device that web browsers use to provide personalized content and remember login information & account settings. Bytefly.ai uses cookies and similar technologies (including tracking pixels and web beacons) to collect usage situation and analytical data, helping us to provide you with our website, software, and/or services, as well as to help deliver advertisements for relevant bytefly.ai products & services when you visit certain pages on our site and then visit certain third-party websites. For more information about cookies and how bytefly.ai uses them, please refer to our Cookie Policy. Our products currently do not respond to "Do Not Track" requests.

We use the following technologies to collect device information:

• "cookies" are data files placed on your device or computer, typically containing an anonymous unique identifier;

• "log files" track operations that occur on the website and collect data, including your IP address, browser type, referring/exit pages, and date/time stamps;

• And "web beacons," "tags," and "pixels" are electronic files used to record how you browse the website.

You can control or reset your cookies through your web browser, and you can refuse all cookies if you wish. However, if you disable the functionality for accepting cookies, some features of our website may not function properly.

Our purposes for collecting cookies include:

• Absolutely necessary cookies. Certain cookies are absolutely necessary to provide our services to you, such as providing login functionality or identifying robots attempting to access our site. Without these cookies, we would not be able to provide you services.

• Analytical cookies. We also use cookies for website and app analytics purposes to operate, maintain, and improve our services. We may use our analytical cookies or use third-party analytical providers to collect and process certain analytical data on our behalf.

• Marketing cookies. We and our third-party partners use cookies to help us and our advertisers present relevant advertisements to you, as well as to show you advertisements on not owned or operated sites by us to promote our services, articles, or events. Cookies are used to make advertising messages more relevant to you and your interests. They also perform functions such as preventing the same advertisement from appearing repeatedly.

3.5 How do third-party applications and plugins work?

Certain third-party applications and services that we work with may request access to your information. These applications will notify you and request your consent to obtain such access or information. Please carefully consider your choices regarding such applications & services and your permissions. Some third-party embedded content or plugins on our website and/or software may allow their operators to know that you have visited the site, and they may combine this knowledge with other data they collect about your visits to other websites or online services, which can identify your identity. We work with various third-party service providers to enhance user experience and improve our services. We encourage users to regularly check this section to to keep yourself informed about how we use third-party services. For detailed information on how these third parties manage the data they collect, please refer to respective privacy policies on their websites.

Please refer to: Third-Party Information Sharing List.

3.6 Social Media Interactions

When you interact with our social media pages, these services may collect personal data that you voluntarily submit, such as details from your public profile, comments, and likes. Data collected through social media platforms are governed by the privacy policies of the hosting social media companies. We may receive aggregated data regarding the overall engagement and demographic data of our followers from social media platforms. This information helps us measure the effectiveness of our content and develop better marketing strategies. Such data is processed according to the privacy policies of our analytics partners and is subject to the provisions of this policy regarding the use of third-party analytics.

Data collected by third parties through these applications and plugins are governed by their own policies. We encourage you to read these policies to understand how other companies use your data.

3.7 Will bytefly.ai send me emails?

Sometimes, we may wish to contact you to provide information about product announcements, software updates, and special discounts. We may also wish to contact you to provide information about the products and services of our business partners. You can opt out of such communications at any time by clicking the "unsubscribe" link in bytefly.ai emails and changing your contact preferences. Even if you unsubscribe from promotional emails, all bytefly.ai account holders will continue to receive transactional messages related to our services.

For EEA, Switzerland, and UK users: We only send you marketing information with your prior consent. Please refer to the section below "For EEA, Switzerland, and UK users."

3.8 Does bytefly.ai disclose any of my personal data or user content?

No, except for the limited circumstances described in the "Does bytefly.ai share your information?" section of this policy, we do not share personal data or user content.

3.9 Does bytefly.ai collect information from children?

Regarding the use of bytefly.ai products and services by children, we are fully aware of the importance of taking additional precautions to protect privacy and security.

3.9.1 Our services are not directed at children under 13. Bytefly.ai does not intentionally collect personal information from children under 13. If you have reason to believe that a child under 13 has provided bytefly.ai with personal information through the service, please email at 銆� email address 銆� to notify us.

3.9.2 If you are aged 13 or older but under 18, you must have the permission of parents or guardian to use our services. Bytefly.ai's services and products are targeted at adults and not directly at teenagers under 18. We do not intentionally collect, retain, or use personal data from teenagers under 18.

If we discover that a teenager under 18 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us so that we can take the necessary measures. If you believe that we may have collected any such personal data in our services, please notify us at 銆� email address 銆� .

3.9.3 You are also prohibited from uploading, sending, emailing, or otherwise providing us or other users with voice data of children. The use of children's voice, image, and video data is prohibited in our services.

4. Data storage, transmission, retention, and deletion

4.1 Where is my information stored?

Information submitted to bytefly.ai will be transferred to, and processed and stored in, China. When you use the Software on a computing device, your saved User Content will be stored locally on that device and synchronized with our servers. If you post or transfer any information to our website, software, and/or services, you acknowledge and agree that your information may be transferred to or processed in China in accordance with this Privacy Statement and applicable Chinese law. Please note that Chinese law (including the right of authorities to access your personal information) may differ from the law applicable in your country of residence.

4.2 How Secure Is My Information?

bytefly.ai is committed to safeguarding your information and will strive to implement reasonable security measures (including both technical and administrative aspects) to protect your personal information. This is to prevent the personal information you provide from being misused or accessed, disclosed, used, modified, damaged, lost, or leaked without authorization.

4.2.1 Data Protection Technical Measures. We employ encryption technology, anonymization processes, and other reasonable and feasible measures, consistent with industry standards, to protect your personal information. Additionally, we implement security mechanisms to prevent malicious attacks on your personal data. Access control mechanisms are deployed to ensure that only authorized personnel can access personal information.

4.2.2 Data Protection Management Measures. We have established a dedicated security department, security management systems, and data security processes to ensure the safety of your personal information. Strict data usage and access policies are in place to ensure that only authorized personnel can access your personal information. We also perform regular security audits on data and technology.

4.2.3 Response to Personal Information Security Incidents.If our physical, technical, or administrative security measures are compromised, leading to unauthorized access, public disclosure, alteration, or destruction of information, which could harm your legitimate rights, we will promptly initiate an emergency response plan and take necessary measures to mitigate any impact on you. In the event of a personal information security incident, we will notify you of the basic details and potential impact of the incident, the measures taken or to be taken, suggestions for you to independently prevent and mitigate risks, and any remedies available to you. We will notify you through SMS, phone call, push notifications, and other reasonable channels; if individual notification is challenging, we will release an announcement in a reasonable and effective manner. Furthermore, we will report the handling of the personal information security incident as required by regulatory authorities.

If bytefly.ai becomes aware of vulnerabilities in the security system, we may notify you via the email address you provided or by posting a notice on our website, along with information on protection measures (if available). Depending on your place of residence, you may have a legal right to receive such notifications in writing.

4.2.4 Prevention of Account Security Risks. While using bytefly.ai products and services, please take care to protect your personal information. If you are concerned that your personal information, especially your account details, has been compromised, please contact our customer service immediately so that we can take appropriate action based on your request. Our website guards against the following incidents and employs appropriate security technology to strictly protect your information, ensuring it is not lost, misused, or altered:

Unauthorized access; Improper use or disclosure; Unauthorized alteration; Illegal destruction or accidental loss.

Despite these reasonable and effective measures and adherence to legally required standards, please understand that due to technological limitations and possible malicious actions, it is not always possible to guarantee complete security in the internet industry, even with extensive security measures. We will, however, make every effort to ensure the security of the personal information you provide to us.

4.2.5 Protecting Personal Information Security. You acknowledge and understand that the systems and communication networks you use to access our services may encounter issues due to factors beyond our control. Therefore, we strongly encourage you to take proactive steps to safeguard your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account credentials or related personal information to others.

4.2.6 Emergency Response Plan. We have established an emergency response plan to be activated immediately in the event of a user information security incident, aiming to prevent the escalation of impact and consequences of such incidents. If a user information security incident (e.g., data breach or loss) occurs, we will notify you in a timely manner as required by laws and regulations, providing you with information on the nature and potential impact of the incident, the measures taken or to be taken, suggestions on how you can independently prevent and mitigate risks, and available remedies for you. We will inform you of the relevant incident details through push notifications, email, letter, SMS, or other applicable channels. If individual notification is challenging, we will issue an announcement through reasonable and effective means. Furthermore, we will report the handling of the user information security incident to the relevant regulatory authorities as required.

4.2.7 Outside bytefly.ai and Related Services. Once you leave bytefly.ai and related services to browse or use other websites, services, and content resources, we are not able to and are not directly obligated to protect any personal information you submit to software or websites outside of bytefly.ai, regardless of whether you access, browse, or use those software or websites through bytefly.ai's advertisements or links.

4.3 How to Delete My Personal Data and Information from bytefly.ai?

4.3.1 Deleting Your Personal Data. You may delete your personal data from bytefly.ai at any time by logging into your account, navigating to the "Settings" page, and then deleting your account. Before you deactivate your account, we will verify your personal identity, security status, and device information. Please note that deactivating your account is an irreversible action; once you have deactivated it, we will cease providing any services to you and delete all information associated with your account or anonymize such information. Any personal information that we are required by law to retain will be stored separately and will not be used for daily business activities. Please note, for security reasons, subscribers of paid services will be instructed to cancel their subscription before deleting their bytefly.ai account.

4.3.2 Modifying or Withdrawing Authorization Scope

You can modify or withdraw your authorization by disabling microphone, photo album (storage), or location permissions in the operating system settings on your device.

Specifically, you can do the following:

Android: Go to System Settings - App Settings - App Management - Search or find bytefly.ai - Permission Management - Select the appropriate permission - Disable

iOS: Go to System Settings - bytefly.ai - Select the appropriate permission - Disable

Please note that the exact method for disabling permissions may vary depending on your device model and system version. By performing these actions, we will no longer be able to provide the services related to the withdrawn consent or authorization, and we will cease collecting information related to these permissions. However, this will not affect any prior personal data processing conducted based on your authorization.

4.3.3 Viewing, Copying, Correcting, Supplementing, or Deleting Your Personal Information

You can view, copy, correct, supplement, or delete your personal information by following these steps:

a. View/Correct/Supplement Account Information: Click on the avatar/account area to make changes.

b. View/Copy/Delete Chat History: Click on the dialogue box, select a single conversation, then delete it.

*If you are unable to complete these actions through the above methods, you may contact us via [email address].

4.3.4 Feedback and Complaints

You may provide feedback or submit complaints or reports following the procedures outlined in our published policies. If you or any other authorized party has any claims, requests, or questions regarding the exercise of personal information rights conferred by applicable laws, or if you have any comments or believe your personal information rights may have been infringed, or if you discover clues to any infringement of personal information rights, you may contact us via ( [email] ). We will review the issues as soon as possible and respond within fifteen business days after verifying your user identity.

4.4 How Long Is Personal Information Retained?

bytefly.ai will retain your information only for as long as necessary to fulfill the purposes outlined in this notice, for the duration that you maintain an account, or as required to provide the website, application, and related services (Services) to you. If you no longer wish for bytefly.ai to use your information to provide services, you may delete your account. bytefly.ai will retain and use your information as necessary to fulfill our legal obligations (for example, if we are required to retain your information to comply with applicable tax laws), resolve disputes, fulfill and enforce our agreements, and as otherwise outlined in this notice.

We are committed to safeguarding your personal information and will retain it only for as long as necessary to provide bytefly.ai services, without retaining it beyond what is needed. For example:

• Phone number: If you register or log in with a phone number, we need to keep it for continued service provision, to address any inquiries or complaints, and to protect the security of your account and the system.

• Text input, uploaded audio, images, videos, and feedback: As long as you have not deleted or deactivated your account, we will retain such information to provide continuous business functions.

You can delete your personal data from bytefly.ai at any time by deleting your account, as previously described.

If you delete your account, voluntarily delete personal information, or once the necessary retention period has expired, we will delete or anonymize your personal information, except in the following cases:

• To comply with legal or regulatory data retention requirements.

• For financial, audit, or dispute resolution purposes requiring reasonable retention extensions.

• Other reasons include: whether we have legal obligations (for instance, certain laws require us to retain records for a specific period before deletion), and whether retaining data is appropriate based on our legal position (such as regarding applicable statutes of limitations, litigation, or regulatory investigations). We will only retain your personal information for as long as necessary to achieve the purposes outlined in this policy, unless otherwise required by law.

4.5 What Happens If bytefly.ai Closes My Account?

If bytefly.ai closes your account due to a violation of the Terms of Service, you may contact bytefly.ai to request the deletion of your data. bytefly.ai will assess such requests on a case-by-case basis, according to our legal obligations.

5.Will This Privacy Policy Change?

5.1 To provide you with better services, bytefly.ai and related services will be updated periodically. When we implement new technologies, launch new services, or otherwise change our privacy practices, or in response to changes in applicable laws or regulations, we may modify this statement and notify you by posting an update on this page. Please check back regularly for any updates. Changes to our statement will become effective upon posting. These revisions will constitute part of this Privacy Policy and will have the same legal effect as this Privacy Policy. Without your express consent, we will not reduce the rights you are entitled to under the current effective Privacy Policy.

5.2 After updating this Privacy Policy, we will release the updated version on bytefly.ai and, prior to the updated terms taking effect, remind you of the updates through official website announcements or other appropriate means, so you can be promptly informed of the latest version. If we make substantial changes to this Privacy Policy, we will make every effort to notify our customers promptly. If you continue to use our website, mobile applications, and/or other services after receiving such notifications, it indicates that you accept the terms of the updated policy.

6. Rights for Users in the EEA, Switzerland, and the UK

What rights do I have and how can I exercise them?

If you are a resident of the EU, you will benefit from any mandatory provisions of the laws of your country. Under the General Data Protection Regulation (Regulation (EU) 2016/679) ('GDPR'), you may have certain additional rights regarding your personal information, including the rights to access, rectify, or delete personal data we process about you during your use of our website, software, and/or services.

When bytefly.ai transfers personal data of residents of the European Economic Area (EEA), Switzerland, and the UK outside these regions, it does so with appropriate user privacy protection measures (such as standard contractual clauses). Nothing in this agreement (including the above paragraph) affects your rights to rely on such mandatory provisions of local law.

If you are a user located in the EEA, Switzerland, or the UK, you can:

• Submit a support ticket through this link to request a personal data report. This report will include the personal data we hold about you and will be provided to you in a structured, commonly used, and machine-readable format. You must log in to your bytefly.ai account to submit this request. Please note that bytefly.ai may ask you for more information to verify your identity before disclosing any information.

• Correct or delete your personal information. You can update certain personal information: you can change your name, email address, and language preferences through your bytefly.ai account settings. If you registered for bytefly.ai using Google or Facebook, or if you encounter issues updating this information, please submit a support ticket. You can delete your personal information from bytefly.ai by deleting your account.

• Object to our processing of your personal information. You can request that we stop using your personal information, including when we use your personal information to send you marketing emails. We only send marketing information to users in the EEA, Switzerland, and the UK with your prior consent, and you can withdraw your consent at any time by clicking the "unsubscribe" link in bytefly.ai emails and changing your contact preferences. Please note that even if you unsubscribe from marketing emails, you will continue to receive transactional information related to our services. In certain cases, bytefly.ai may process personal data in accordance with legal obligations or to protect your or others' vital interests.

• File a complaint with a supervisory authority. If you are located in the EEA, Switzerland, or the UK and believe that our processing of your information does not comply with your data protection rights under GDPR, and we have not adequately addressed your concerns, you have the right to file a complaint with your local supervisory authority.

If you have any other questions or do not have a bytefly.ai account, please contact us by submitting a support ticket or via [email]. We may ask you for specific information to confirm your identity, and in some cases, we may charge a reasonable fee for accessing your information.

Data Transfer

As mentioned in the section 'Where is my information stored?', information submitted to bytefly.ai will be transferred to and processed and stored in China. When you use the software on your computing device, the user content you save will be stored locally on that device and synced with our servers. If you post or transmit any information to our website, software, and/or services, you acknowledge and agree that your information may be transferred to or processed in China in accordance with this Privacy Policy and applicable Chinese laws. Please note that Chinese laws (including the authorities' right to access your personal information) may differ from the laws applicable in your country of residence.

Where necessary, we will take appropriate safeguards to transfer data outside the EEA, Switzerland, and the UK. This includes signing Standard Contractual Clauses governing such data transfers, which may be combined with other protective measures. For more information on these transfer mechanisms, please contact us as detailed in the "Contact Us" section below.

European Children Policy

General Age Limit. This application is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18 (in certain cases, this age may vary due to local regulatory requirements). If we become aware that we have collected personal information from a child under 18 without parental consent, we will delete that information. If you believe we may have any information from or about a child under 18, please contact us at [email].

Age Restrictions for EU Residents. Under the EU General Data Protection Regulation, you must be at least 18 years old to use our services. We do not allow EU residents under 18 to use our services unless parental/guardian consent is obtained, where applicable.

7.U.S. Privacy Statement

If you are a resident of certain states in the U.S., including California, Connecticut, Colorado, Utah, Virginia, Oregon, Montana, or Texas, you have additional disclosures and certain additional rights regarding your personal data, as described below. The rights available to you depend on the laws of your state.

Sale of Personal Data, Cross-Context Behavioral Advertising, and Sharing for Targeted Advertising

When we share personal data through marketing cookies or with vendors who provide advertising services to us, this is considered the sale or sharing of personal data for cross-context behavioral advertising or targeted advertising under certain U.S. state privacy laws.

The following types of personal data may be processed for targeted advertising purposes and may have been 'shared' or 'sold' within the 12 months preceding the last modification date of the privacy policy:

• Online Identifiers: IP addresses; unique identifiers.

Each category of personal information listed above may be 'shared' or 'sold' in our marketing activities to the following third parties:

• Advertising vendors (e.g., affiliate marketing companies, tracking technology providers)

• Parties involved in company transactions (e.g., if we engage in the purchase, sale, lease, or otherwise acquire systems containing personal information)

We do not knowingly 'sell' or 'share' personal information of individuals under the age of 16.

Do Not Track. Our website and applications are not designed to respond to "Do Not Track" requests from browsers.

De-identified Information. To the extent we process de-identified information, we will maintain and use such information in a de-identified form and will not attempt to re-identify the information unless permitted by applicable law.

Sensitive Personal Information. In the U.S., we may process information considered to be "sensitive personal information," including your voice data.

7.1 Your Privacy Rights in the U.S.

In certain U.S. states, in addition to the rights mentioned in Section 7, you also have the following rights:

• Opt-Out of Targeted Advertising. You can opt out of targeted advertising, including the sale or sharing of your personal data. When we share personal data with advertising service providers or use marketing cookies, this is considered a sale or sharing for targeted advertising under certain state privacy laws. You can choose to opt out of the sale of your personal data, including sharing for targeted or cross-context advertising purposes.

• Right to Appeal. You have the right to appeal decisions regarding inaction.

• Non-Discrimination. You have the right not to be discriminated against for exercising the above rights.

In applicable states, you or your authorized agent can submit requests to exercise any of the above rights.

7.2 Your California Privacy Rights for California Users

California Residents Supplementary Privacy Notice

This supplementary privacy notice supplements the information in our privacy policy mentioned above and applies solely to California residents.

Summary of the Information We Collect

If you are a California resident, California law requires us to provide you with additional information about how we collect, use, and disclose your 'personal information' (as defined by the California Consumer Privacy Act ('CCPA')).

In this privacy policy, we discuss in detail the specific types of personal information we collect from users, the sources of that information, and how we share that information. Under the CCPA, we are also required to provide you with the 'categories' of personal information we collect and disclose for business purposes (as defined by applicable law).

These categories include:

• Identifiers (such as name, email address, or social network account and profile data);

• Commercial information (such as transaction data for paid accounts);

• Financial data (such as payment methods or financial account information);

• Internet or other network or device activity (such as IP address and usage information);

• Location information (such as the approximate location of your device when interacting with the website, software, and/or services);

• Sensory information (such as recordings if you contact our customer service);

• Inferences made about you;

• Other information that can identify or reasonably be associated with you. We collect these categories of personal information from different sources.

We collect and use your personal information for the following business and commercial purposes:

• Providing and maintaining our services

• Communicating with you and responding to your inquiries

• Improving our website and services

• Detecting, preventing, and addressing security or technical issues

• Complying with legal obligations

Our service providers and we may use the categories of personal information collected from you for the various business and commercial purposes discussed in this privacy policy.

We may also use categories of personal information to comply with applicable laws and regulations, and we may aggregate or de-identify the information we collect to limit or prevent the identification of any specific user or device.

Rights

If you are a California resident, you may have certain rights. California law might enable you to demand that we:

• Provide access to and/or a copy of certain information we hold about you.

• Provide you with a summary of the categories of personal information we have collected or disclosed about you in the past twelve months; the categories of sources from which such information was collected; the business or commercial purposes for collecting or selling your personal information; and the categories of third parties with whom we share personal information.

• Delete certain information we hold about you.

You have the right to obtain information about any financial incentives we offer (if any). You also have the right not to be discriminated against for exercising certain rights (as provided by applicable law). Under applicable law, certain information may not be subject to such requests. For example, we require certain types of information to be able to provide you with access to the website, software, and services. If you request that we delete this information, you may no longer be able to access or use the website, software, and services.

To exercise these rights, you can:

• Submit a support ticket via this link to request a personal data report. You must log in to your bytefly.ai account to submit this request, and you may need to log in to your account to access the summary or report.

• Delete your personal information from bytefly.ai by deleting your account. You must log in to your bytefly.ai account to submit this request, and you will need to provide your password to confirm that you want to delete your account.

You need to provide us with sufficient information to verify your identity before we can fulfill your request.

The CCPA imposes certain obligations on businesses that 'sell' personal information. Based on the CCPA's definition of 'sale' and current regulatory guidance, we believe we do not engage in such activities, and we have not engaged in such activities in the past twelve months. Even though we do not sell your personal information, you still have the right to opt out of any future potential sale of your personal information. If you would like to opt out of any potential future sale of your personal information, please submit a support ticket or send an email to [email]. We do share certain information, as described in the 'Information Access and Disclosure' section above, and we allow third parties to collect certain information about your activities, such as through cookies, as described in our Cookie Policy. You can control these cookies through your browser settings and other controls; for more information, please refer to our Cookie Policy.

Authorized Agents

California residents may also exercise their rights under the CCPA through a designated authorized agent acting on their behalf. If you submit a request using an authorized agent, we may require you to provide written permission allowing the authorized agent to act on your behalf and directly verify your identity with us. We may also require the authorized agent to submit proof that they are authorized to act on your behalf.

Requesting a List of Third Parties

If you are a California resident, you can request a list of third parties who have received your information for direct marketing purposes in the previous calendar year (if any). This list will also include the types of information shared. We provide this list free of charge. To make such a request, please contact us via [email].

7.3 Additional Notice to California Residents

If you are a California resident under the age of 18 and a registered user of any website where this notice is posted, you may request the removal of content or information that you have publicly posted on these websites. To make such a request, send an email to [email] with the subject line 'California Minor Content Removal Request.' In your request, please specify which website or application your request pertains to, as well as the specific information or content you wish to have removed. Please note that your request does not guarantee complete or comprehensive removal of the content or information, as, for example, some of your content may have been re-shared by other visitors to our website.

We may offer various financial incentives and benefits (such as discounts and special offers) to customers who interact with us and provide personal information on our website and applications. We provide such incentives and benefits for commercial purposes, such as increasing engagement and sales or boosting brand awareness, and participation is voluntary. These discounts are reasonably related to the value of the personal information shared, with the specific value varying depending on the offer and the price of goods to which the discount applies. bytefly.ai reserves the right to withdraw or modify the financial incentives we offer at any time.

7.4 Additional Notice to Nevada Residents

Nevada law gives Nevada consumers the right to request that companies do not sell their personal information to certain other parties for monetary compensation. This right applies even if their personal information is not currently being sold. If you are a Nevada consumer and wish to exercise this right, please click the 'Do Not Sell or Share' link in the footer of the bytefly.ai webpage or send an email with the subject line 'Nevada Resident Opt-Out of Sale Request' to [email].

8. For Brazilian Users

This Brazilian Privacy Statement ('Statement') applies to personal data processing activities under the General Data Protection Law (LGPD) of Brazil.

If you are a Brazilian resident, you may have certain rights. Brazilian law may allow you to request that we:

• Confirm whether we process your data.

• Provide access to and/or copies of certain information we hold about you.

• Correct incomplete, inaccurate, and outdated data.

• Anonymize, block, or delete unnecessary, excessive, or unlawfully processed data under Brazilian data protection law.

• Transfer your personal data to another service or product provider.

• Delete personal data processed based on your consent, where applicable.

• Provide information about public and private entities with whom we share data.

• Provide information about the possibility of withdrawing consent and the consequences of such withdrawal (if applicable).

• Withdraw your consent.

You can exercise some of these rights by logging in and accessing the 'My Account' page. For example, you can download a copy of your personal data, delete your personal data by deleting your account, or correct your personal data in your bytefly.ai account settings. You can also submit a request by submitting a support ticket or sending an email to [email]. Before we fulfill your request, you will need to verify your identity. To do this, you will need to log in to your account or provide certain information about yourself and/or your use of the website, software, and services.

9. Third-Party Links/Integrations

The bytefly.ai platform may contain links to third-party websites, applications, or services that are not operated or controlled by bytefly.ai. This privacy policy only applies to information collected by bytefly.ai through its platform and does not apply to the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party services accessed through our platform.

10. Third-Party Disclaimer

bytefly.ai is not responsible for the privacy practices or content of third-party websites, applications, or services. Your interactions with these third parties are governed by their respective privacy policies and terms of use, and we recommend that you review these policies and terms.

11. Contact Us

11.1 If you have any complaints, suggestions, or questions regarding personal information protection, you can send your inquiries to [email]. We will verify your user identity and provide timely feedback on your complaints and reports.

11.2 If you have any questions, comments, or suggestions regarding this policy or wish to exercise your rights, you can contact us in the following ways:

a. Send your inquiries to our Data Protection Officer at [[email protected]]